Really great day out, Akram , knowledgeable and fun,Akram was good company. A really excellent itinerary and experience, with all the hassle taken out and a lot of positives added in. Highly recommended to everyone!
We had booked airport transfers from Hurgada airport to our resort in May 2022 and our experience was excellent. What sets this company apart was the responsive service we got through WhatsApp messaging. You may not be aware of this but meeting a taxi driver at airport is not so easy or obvious as the security personnel does not allow drivers in or even standing by the entrance. It all was resolved easily by WhatsApp communication. I cannot overstate how important is having a rapid response when something does not go as you would expect. Thank you Ashraf.
I am aware this company does much more than airport transfers: while I did not use any during my stay, I wouldnot hesitate to recommend this organisation to plan for your excursion needsin Hurghada.
Update April 2023: Used them again for this trip booking through Hoppa, same excellent service.
Where do I start!!! A massive thankyou to Mr Akram and his team for creating amazing excursions giving you memorable experiences.
Right from the beginning, communication with Mr Akram was so professional, he attends to all your needs by listening to what it is you want to get out of your excursions and creates these amazing moments of a life time, all with the great connections he has. Nothing is too much of a hassle for Mr Akram, he answered all my questions thoroughly before I arrived.
Mr Akram showed me and my friend Hurghada City and bought us drinks, which was a lovely gesture for getting to know each other.
We went on two excursions whilst we were in Hurghada, one to Cairo and the other Luxor. Our hired car was very modern, clean and had AC, which gave us a great first impression.
A big shout out to our driver Hamada- what an amazing job he does, not enough credit is given. He drove so professionally and made us feel safe the entire time we were in his company.
A big shout out to Mushy our tour guide, what vast information she holds, absolutely amazing with great historical knowledge. She really gives you detailed information and takes her time explaining the finer details to you.
Overall our whole experience was amazing, many laughs along the way, many memories to treasure. Nothing is too much hassle for these lovely people, Mr Akram always made sure we were ok and enjoyed our experiences by checking in on us.
Drinks were always topped up ensuring we were hydrated all the time whilst on our tours.
If your thinking of booking with Palma tours, don't think just book, you will not regret it, right from the first communication you make with Mr Akram, things run so smoothly that's its literally stress free for when you arrive.
I can't thank Mr Akram, Hamada and Mushy enough, these three deserve well over 5 stars, and I'm already looking at my next trip for next year and I'm 1000% booking with yourselves again and Mushy and Hamada you'll be the people I'll be looking to hire again. Much love from Jill and Sobia (UK)
