GoLavita Tours (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, use our services, or interact with us in any way. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information in the following ways:

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Make a booking or purchase a tour package
Sign up for our newsletter or subscribe to updates
Contact us for inquiries or customer support
Provide feedback or reviews

This information may include:

Name
Contact information (email address, phone number)
Passport details (for travel bookings only)
Payment information (such as credit card details)

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

Your IP address
Browser type and version
Device information
Pages you visited on our website
Referring URLs and other technical data

This data helps us analyze website usage and improve our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, track how you interact with our website, and tailor advertisements. You can adjust your cookie settings in your browser to disable cookies, although this may affect some website functionalities.

How We Use Your Information

We use the information we collect for various purposes, including:

To process bookings and provide tour services
To communicate with you about your bookings, inquiries, or any updates
To send promotional materials, special offers, and other information related to our services (you may opt out at any time)
To improve our website, services, and overall customer experience
To comply with legal obligations and protect the rights of GoLavita Tours, our customers, and our partners

Sharing Your Information

We may share your information under the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, hotels, transportation providers, and IT service providers.

Legal Compliance and Protection

We may disclose your information if required by law, court order, or other governmental authorities, or if we believe that disclosure is necessary to:

Comply with legal obligations
Protect the safety of our customers, employees, or others
Prevent fraud or address security issues

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to a third party as part of the transaction.

Security of Your Information

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission or storage method can be guaranteed to be 100% secure. We encourage you to take precautions to protect your personal information, such as safeguarding your passwords.

International Data Transfers

As we are a company based in Egypt, your information may be transferred to, stored, and processed in Egypt or other countries. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

Your Rights and Choices

You have the right to:

Access and correct your personal information
Request the deletion of your personal data, subject to certain legal exceptions
Opt out of receiving marketing communications by following the unsubscribe instructions in our emails
Restrict the processing of your information under certain circumstances

To exercise any of these rights, please contact us at [email protected] .

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any websites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

GoLavita Tours

Hurghada Banks area Block 6 flat 12 Scandia Travel 1117
+201210799966
whatsapp 201210799966

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Customer Reviews

Raquel M

(5/5)

Dec 2023

Excellent private tour with a very knowledgeable , intelligent and tour guide. Ashraf went the extra mile to make sure our two day trip went smoothly and took us to all the best sites in Luxor. He also gave detailed interesting information throughout. He also has a fun character and was fun to talk to outside the tour!

Andrea Ravaioli

(5/5)

Apr 2023

We had booked airport transfers from Hurgada airport to our resort in May 2022 and our experience was excellent. What sets this company apart was the responsive service we got through WhatsApp messaging. You may not be aware of this but meeting a taxi driver at airport is not so easy or obvious as the security personnel does not allow drivers in or even standing by the entrance. It all was resolved easily by WhatsApp communication. I cannot overstate how important is having a rapid response when something does not go as you would expect. Thank you Ashraf. I am aware this company does much more than airport transfers: while I did not use any during my stay, I wouldnot hesitate to recommend this organisation to plan for your excursion needsin Hurghada. Update April 2023: Used them again for this trip booking through Hoppa, same excellent service.

Knut Grønnvoll

(5/5)

July 2022

We had a great quad bike ride in the afternoon. The guide had a great energy and humor that made the tour extra good. On the way to the tour we had a driver that shouldn't be driving tourist, but when we told it to the company they gave us a another driver that drove perfect so we could relax in the car. That's a good and professional way of handling a problem. We can recommend this company.

Svitlana M

(5/5)

Nov 2023

I had an unforgettable overnight trip to the Sataya-Dolphin House. Great organization and easy communication. All of my wishes were taken into account and fulfilled. Thank's a lot!

Diana S

(5/5)

Sep 2022

We went in the Safari and Paradise Island boat trip. Both were very well organised, great activities and the transfer made by driver was on time! I recommend especially the Paradise Island trip! The views on the island are amazing and the boat trip until there has such grest service on the boat (snorkeling, lunch, drinks).

Sobia1985

(5/5)

May 2023

Where do I start!!! A massive thankyou to Mr Akram and his team for creating amazing excursions giving you memorable experiences. Right from the beginning, communication with Mr Akram was so professional, he attends to all your needs by listening to what it is you want to get out of your excursions and creates these amazing moments of a life time, all with the great connections he has. Nothing is too much of a hassle for Mr Akram, he answered all my questions thoroughly before I arrived. Mr Akram showed me and my friend Hurghada City and bought us drinks, which was a lovely gesture for getting to know each other. We went on two excursions whilst we were in Hurghada, one to Cairo and the other Luxor. Our hired car was very modern, clean and had AC, which gave us a great first impression. A big shout out to our driver Hamada- what an amazing job he does, not enough credit is given. He drove so professionally and made us feel safe the entire time we were in his company. A big shout out to Mushy our tour guide, what vast information she holds, absolutely amazing with great historical knowledge. She really gives you detailed information and takes her time explaining the finer details to you. Overall our whole experience was amazing, many laughs along the way, many memories to treasure. Nothing is too much hassle for these lovely people, Mr Akram always made sure we were ok and enjoyed our experiences by checking in on us. Drinks were always topped up ensuring we were hydrated all the time whilst on our tours. If your thinking of booking with Palma tours, don't think just book, you will not regret it, right from the first communication you make with Mr Akram, things run so smoothly that's its literally stress free for when you arrive. I can't thank Mr Akram, Hamada and Mushy enough, these three deserve well over 5 stars, and I'm already looking at my next trip for next year and I'm 1000% booking with yourselves again and Mushy and Hamada you'll be the people I'll be looking to hire again. Much love from Jill and Sobia (UK)

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