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    Cancellation Policy

    Cancellation Policy
    Contents hide
    1 1. Day Trips and Short Excursions
    2 2. Multi-Day Trips with Hotel and Ticket Reservations
    3 3. Trips Including Flight or Train Tickets

    Welcome to GoLavita Tours! We strive to offer memorable travel experiences, and we understand that plans can change. Please review our cancellation policy carefully:

    1. Day Trips and Short Excursions

    • Cancellation 24 hours before the trip: A 25% cancellation fee will be applied.
    • Cancellation within 24 hours of the trip: A 50% cancellation fee will be applied.

    2. Multi-Day Trips with Hotel and Ticket Reservations

    • Cancellation 14 days before the trip: A 25% cancellation fee will be applied.
    • Cancellation 7 days before the trip: A 50% cancellation fee will be applied.

    3. Trips Including Flight or Train Tickets

    • Cancellation 24 hours before the trip: A 25% cancellation fee will be applied.
    • Cancellation within 24 hours of the trip: A 50% cancellation fee will be applied.

    Please note that any additional service charges related to reservations or bookings may also be applied to cancellations. For further details or assistance, feel free to reach out to our support team at GoLavita Tours.

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    Customer Reviews
    Golavita | Egypt Tour Packages Denisa Florea google
    (5/5)
    June 2023
    Very kind and profesional people. In every trip that I went with them, all details were taking care of. Ashraf is the most knowledgeable tour guide that I ever met in my life. You will go on a trip and come back as friends. I highly recommend golavita Tours!
    Golavita | Egypt Tour Packages Lucas Lagrange google
    (5/5)
    July 2024
    A very beautiful experience which made our stay in Egypt unforgettable; Luxor with a caring guide and Cairo with Ismaël; a very cultured guide who listens to the happiness of customers. I would recommend this agency without hesitation
    Golavita | Egypt Tour Packages Andrea Ravaioli tripadvisor
    (5/5)
    Apr 2023
    We had booked airport transfers from Hurgada airport to our resort in May 2022 and our experience was excellent. What sets this company apart was the responsive service we got through WhatsApp messaging. You may not be aware of this but meeting a taxi driver at airport is not so easy or obvious as the security personnel does not allow drivers in or even standing by the entrance. It all was resolved easily by WhatsApp communication. I cannot overstate how important is having a rapid response when something does not go as you would expect. Thank you Ashraf. I am aware this company does much more than airport transfers: while I did not use any during my stay, I wouldnot hesitate to recommend this organisation to plan for your excursion needsin Hurghada. Update April 2023: Used them again for this trip booking through Hoppa, same excellent service.
    Golavita | Egypt Tour Packages Florin Paraschiv google
    (5/5)
    July 2023
    Everything was great. We did Cairo tour and Luxor. 7 pers with driver and guide. The trips was tiring, but it was worth it. We received exactly the services reserved.
    Golavita | Egypt Tour Packages Meena J tripadvisor
    (5/5)
    Jun 2024
    Great service. We had a wonderful time. Our guide Abdel Salam was very kind, spoke excellent English and shared his extensive knowledge with us. We had a private AC car. Visited most of the main sites in Cairo over two days. Would highly recommend.
    Golavita | Egypt Tour Packages Raquel M tripadvisor
    (5/5)
    Dec 2023
    Excellent private tour with a very knowledgeable , intelligent and tour guide. Ashraf went the extra mile to make sure our two day trip went smoothly and took us to all the best sites in Luxor. He also gave detailed interesting information throughout. He also has a fun character and was fun to talk to outside the tour!
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